Privacy Policy

We value your privacy and want you to understand the choices and control that you have over your information.

These changes will take effect for new and existing users of our services from May 23rd 2018.

GDPR: On the 24th May 2018 a new European Union (EU) data protection law, the General Data Protection Regulation, will take effect. The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals. We’ve updated our privacy Policy to take into account the new requirements of the GDPR.


By continuing to use our services on or after May 23rd 20018 you acknowledge our updated privacy policy. If your contact with us is not made via our website but in person we will direct you to this document of explain our policy to you verbally at the time you place your order.
This website and business is operated by Sarah Harris. I take your privacy very seriously and therefore encourage you to read this policy as it contains important information about us and :

  • The personal information we collect about you, our users
  • What we do with your information.
  • Who your information may be shared with

Who we are

Sarah Harris (“we”, “us” or “I”) are a ‘data controller’ for the purposes of the Data protection act and as such I am responsible for, and control the processing of you personal
information.

Information we collect

Personal information you provide to us. We collect the following personal information that you provide to us: Your name and address, your email address and telephone contact numbers. We will collect this information when you place an order with us or make enquiries to do so (request a quote for example).

Personal information you provide about third parties. If you give us information about another person, yopu confirm that the other person has appointed you to act on their behalf and that you consent to consent on their behalf to the processing of their personal
data.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How we use the information we collect.

We collect information about our users for the following purposes:

  • to process orders
  • contact you with special offers

Who your information may be shared with

We may share your information with Law enforcement agencies in connection with any investigation to help prevent unlawful activity.

We commit to never passing on your personal information to third parties for the purposes of marketing or any other purpose, other than law enforcement, without your prior consent

Keeping your information secure.

We will use technological and organisation measures to keep your information secure. However, while we will use all reasonable efforts to secure your personal data. However, use of the internet / email services is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to
you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Paper documents carrying personal information will be kept in a secure and locked storage space.

What rights do you have.

Right to request a copy of your information.

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of this please:

  • email, call or write to us (using the contact details below)
  • let us have proof of your identity
  • let us know the information you want a copy of.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold, if you would like to do this please:

  • email, call or write to us (using the contact details below)
  • let us have proof of your identity
  • let us know the information that is incorrect and what it should be replaced with.

Right to ask us to stop contacting you with direct marketing.

You can ask us to stop contacting you at any time. If you would like to do this please simply email, call or write to us using the contact details below.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version.

Contacting us

If you have any questions about this policy or this information we hold about you please contact us by:

  • Email on info@follyframing.co.uk
  • Post at 6 The Terrace, Folly lane, Shipham, BS25 1TE
  • Telephone 07963192411